One year warranty*
All chains are covered by one year warranty stainless steel items (14K gold, Rose gold or silver colored)
At Weemidas we don’t play about the quality of our pieces. We don’t say our jewelry is waterproof for the sake of marketing purposes – we actually mean it.
So, if your chains, lose the color under one year since they were purchased we will immediately send store credit on the value payed for the item.
All you have to do is to send an email to our customer support -weemidas@gmail.com
The golden tone may turn slightly darker after wearing but it’ll not fade. The one year warranty doesn’t cover jewellery breakages or wearing scratches. The color warranty does not include the tiny jump rings and fastenings.
We don’t offer pre-paid returns, so the customer is responsible for the payment of postage for the returned item.
If an item arrives damaged or faulty, we will require photographic evidence within the day of receiving the product. Damaged items or items with manufacturing defects can be exchanged or refunded. Refunds will be processed within 2 working days from when we have received your products. It can take up to 10 working days for the refund to show in your bank account.